Frequently Asked Questions
YOUR QUESTIONS, ANSWERED !
Manufacturing & Materials
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There are thousands of untested and unregulated chemicals in everyday products. Many of these are known to be carcinogens, or to have other negative health impacts. By choosing GOTS certified organic products, we can go a long way to reducing exposure to harmful chemicals to our loved ones.
Organic cotton is gentle on babies' delicate skin and less likely to cause allergic reactions.
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Bamboo fabric isn't generally natural or eco-friendly but is rayon made from bamboo. The rayon process used to produce bamboo fabric involves using chemicals such as sodium hydroxide and carbon disulfide, which are potentially harmful to human health and the environment.
These chemicals are used to break down the bamboo fibers into a pulp, which is then processed into the fabric. While the resulting fabric can be soft and comfortable, it may not be the best choice for your baby's delicate skin.
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All organic products are great, but what really sets our organic products apart are the high standards behind them.
To ensure that the cotton used in a product is truly organic, we work with a US based certifier for Global Organic Textile Standard (GOTS™) which defines universal standard for organic fabrics-from harvesting the raw materials, responsible manufacturing, to labelling.
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The Global Organic Textile Standard (GOTS) is the worldwide leading textile processing standard for organic fibers, including ecological and social criteria, backed up by independent certification of the entire textile supply chain. The standards are very high and we constantly ensure that we meet and exceed these standards.
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We’re committed to using organic cotton for all our comfy, cozy, and ethically made clothing. For our items that need a little stretch, we blend our organic cotton with small amounts of spandex to give our clothes the perfect amount of stretch and snug. We proudly display fabric content in the product details for every item we make.
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It is required by law that all children’s sleepwear must beflameresistant to meet federal safety regulations. However, we only carry 100% organic cotton clothing that is not treated with toxic flame retardants that are linked to a host of developmental issues in children and hence our rompers and pjs cannot be classified as sleepwear as per law.
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Our goal is to provide you with the safest and most comfortable clothing possible. This is why we insist on only carrying 100% organic cotton clothes that are not treated with toxic flame retardants.
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Our products are designed in Florida and ethically manufactured in India.
Every product is a reflection of our commitment to sustainability, quality, and comfort.
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We’re deeply committed to making organic clothing, and it makes a lot of economical and environmental sense for our clothing to be made where our organic cotton is harvested. The vast majority of all organic cotton is grown and harvested in India, making it sustainable for us to produce our organic clothing there.
This is good for the environment and good for your wallet.
Shipping & Delivery
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Domestic shipping can take up to 5-8 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Shipping is free for all orders over $75. Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy. -
Yes, we offer free shipping for all orders with carts over $75+. Check the cart to see the current deal on free shipping.
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Unfortunately we are unable to ship internationally at this time.
We're working hard to remedy the situation as quickly as possible and return to offering international shipping.
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We use UPS and USPS for all domestic shipping. All AP / APO orders are shipped through USPS.
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
Returns & Refunds
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
As per our to our standard return policy, product must be returned within 30 days from the date of purchase.
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As per our to our standard return policy, for a full refund, product must be -
• Returned within 30 days from the date of purchase
• In unused and resellable condition
• In the original packaging with all thetagsintact
• Free of stains, odors, animalhair, and undamaged.Deeply discounted items during sales are NOT eligible for returns.
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We offer free returns in case of exchange or store credits. We do not cover shipping expenses for items that are not defective or if the item was returned due to buyer’s remorse.
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Deeply discouted Items purchased from during large sales (BFCM, Spring Sale, End of Season Sale, Seconds Sale, Clearance and ) are not eligible for return
